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FAQ

Frequently asked questions

Can’t find your answer? Write to me, I’ll be happy to help.

Sessions

What happens in the first session?

We take time to understand your situation: your concerns, the challenges, the person’s strengths and what you’d like to see change. At the end, we choose one or two priorities together and the next steps that suit you.

Are sessions online?

Yes, mostly by video call, so I can support families wherever they live. In-person sessions are also possible in Ottawa.

Who do you work with?

Children, teens, adults and families living with ADHD, autism, or challenges related to executive functions, emotions, autonomy or school.

In which language?

In French or English, as you prefer.

My role

Are you a psychologist? Do you diagnose?

No. I am a special educator and ADHD coach: my support is educational and practical. I don’t diagnose, and I don’t replace medical or psychological care. When the situation calls for it, I refer you to the right professionals.

Do I need a diagnosis to see you?

No. We start from what you live day to day, with or without a diagnosis.

Do you offer training for schools and organizations?

Yes, custom training, workshops and talks, online or on site.

Payment and privacy

How do I pay?

Depending on the service, payment is made online on a secure page when you book. No banking data goes through this website.

What if I need to cancel?

Please cancel or reschedule at least 24 hours in advance. A late cancellation or a no-show may be charged.

Is what we share confidential?

Yes. What you share with me stays between us, except where the law requires otherwise, for example if someone’s safety is at risk.

I live outside Canada. Can I see you?

Yes, online. Weekend hours are set aside for other time zones, including for families in Djibouti.

How do I receive a tool bought in the shop?

By email, right after payment. Tools are downloadable files: nothing is shipped.

First step

A first conversation to see more clearly.

Not sure which kind of support fits? Write me a few lines or book a time: we’ll look together at what would suit you best.

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